Redeemed more than the fair-use limit
If your total spend exceeds the value of the points you’ve redeemed, you'll be charged as normal. No awkward moments, no fuss.
Redeemed less than the fair-use limit
As we don't pro-rata our points, we'll take the full amount of points you had chosen to redeem.
Do I still earn points on the amount that I'm charged?
Absolutely, but how much you earn depends on your membership type:
Free Debit Card | Full Debit Card | Free Credit Card | Full Credit Card |
1 point per £1 spent | 4 points per £1 spent (Coming soon) | 1 point per £1 spent | 5 points per £1 spent |