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What do I do if I didn’t have a good time at an experience?

Updated over 2 weeks ago

We’re really sorry to hear that your Experience didn’t meet your expectations, that’s never what we want.

If something didn’t go quite right, please email us at [email protected] with as much detail as possible:

  • What the issue was

  • Where and when the Experience took place

  • Any supporting details or photos (if helpful)

We’ll review your feedback and do our best to make things right. Your input helps us improve the Experiences we offer to all members.

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