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I didn't get the option to earn or redeem my Experience

Updated over 2 weeks ago

We do our best to match your spend with eligible Experiences, but occasionally, things don’t go quite to plan.

If you didn’t get the option to redeem points or earn bonus points after visiting a Yonder Experience, it could be due to a matching issue on our end.

Start a chat with us in the app and our team will help with the next steps.

💡 If you paid using a Curve card, you won't be eligible to redeem at an Experience as we recommend you always pay with your Yonder card

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