Phishing scams happen when fraudsters send emails or messages pretending to be a legitimate merchant or someone you know. Their goal is to steal your personal, card, or banking information.
How to avoid phishing scams
Check the sender’s email address
Fraudsters often disguise themselves by using names similar to real merchants or contacts. They create email addresses that look almost legitimate but have small differences. Always look closely at the email address for any unusual details.
Never click on links
Phishing messages often contain links to fake websites designed to steal your information. Instead of clicking, contact the merchant or person directly using official contact details you already have to verify if the message is genuine.
Watch for spelling and grammar mistakes
Phishing emails frequently contain errors. Mistakes in spelling or grammar are a strong sign that a message may be a scam. Always double-check the authenticity before responding or taking any action.
Common phishing scams
Impersonation of delivery companies like Royal Mail or Evri, asking for small delivery fees.
Fake surveys or competitions promising prizes.
Messages from scammers pretending to be family members or colleagues needing urgent help.
Always be cautious with unexpected requests for money or personal information.