Block your card: If you think you’ve shared your card details or entered them on a suspicious website, the first step is to block your card. You can easily secure your card through the Yonder app.

Checks: Take a moment to review what happened. Did you receive a message with warning signs advising you not to provide this information if you are speaking to someone over the phone? Was it an advertisement you clicked on, but now the merchant's name looks different? Look for spelling or grammar errors in any text or email, and check if the email domain matches what the merchant provided.

Contact Yonder: If you believe you’re a target or victim of a scam, please contact us right away so we can secure your account. You can reach us through the chat in your Yonder App or email us at [email protected].

The incident: Explain the situation and your concerns so we can verify what happened and check for any compromise. For your security, we will issue you new card details and provide helpful scam tips to keep you informed about different scams.

Report: Even if you haven’t lost any money, it’s important to report any scams you’ve been targeted by. In addition to notifying us, you can report the situation to Action Fraud, the National Fraud & Cyber Crime Reporting Centre. It's crucial for them to be aware of these scams. You can easily report the incident at Action Fraud.