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Can I get a copy of my data?

Updated over a week ago

You have the legal right to request access to the personal data we hold about you. This is known as a Subject Access Request (SAR).

How to request your data

To request a copy of your data, simply:

  1. Start a chat with us in your app

  2. Let us know that you'd like to make a Subject Access Request and what specific information you're looking for

๐Ÿ”’ We take data privacy seriously and will only share your information with you once weโ€™ve confirmed your identity to protect your security.


How long does it take?

We aim to respond to your request within one month, in line with data protection laws.

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