If your card has been lost, stolen, or damaged, don't worry. We're here to help you get back on track quickly.
If you've experienced fraud, we'll never charge you for a replacement card.
Lost card fees
Membership Type | First Replacement | Additional Replacements |
Full Membership | Free | £8 per replacement |
Free Membership | Free | £5 per replacement |
Requesting a replacement
Start a chat with us in the app and we'll do the rest.