Why is my bank not listed?
If your bank isn't listed it is because your bank doesn't operate in the Open Banking framework. In this case, there are a few things you can do here:
🚨 Nationwide Account Holders: Please note that we are currently not accepting payments from Nationwide accounts. If you are a Nationwide account holder then please choose one of the above options to make a payment to your account.
Alternative ways to make a payment
One-off payments via any other Bank Account we support
You can make a one-off payment to one of the other banks we support. To do this, follow the instructions below:
Tap on, "Upcoming Bill" under the Home tab in the Yonder app,
Select, "Pay" and then,
Use the slider or enter your custom amount,
Tap continue and select your bank from the list,
Tap 'Pay with your bank' and approve in your mobile banking app.
Payments made this way will be immediately applied to your account.
Making a manual payment
You can make a manual bank transfer to Yonder. To do this, follow the instructions below:
Tap on 'Upcoming bill' or 'Due'
Pay
Use the slider or enter the amount you wish to pay
Tap continue and scroll to the bottom of the bank list
Tap 'Don't see your bank?' and follow the on-screen instructions
Once done, head back to your Yonder app and tap I've made the transfer
Any payments made after 5pm, on the weekend or bank holidays, may be reflected on your account the next working day.
If you are having any issues making a payment using the above options then contact our Member Support Team by going to the Yonder app, click on the person-shaped icon under the Home tab and select, Chat with a human to start a chat with us.