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Why can I only withdraw money to my own bank account?

Bills & Payments

What is Auto Top-Up?

Is the Auto Top-Up amount fixed or variable?

How can I set up Auto Top-Up?

What if my bank doesn't support VRP (Variable Recurring Payments)?

Can I turn off Auto Top-Up if I change my mind?

Auto Top-up

I've already made a payment towards my bill but my autopay is still processing

How do I change the date my autopayment is taken?

How do I cancel my autopay?

What happens if my autopayment fails?

Does a failed autopayment affect my credit score?

What is autopay and how do I set it up?

This will help determine if you'll need to set autopay up again after a current account switch

Does current account switching impact autopay?

Autopay

How often can I pay my bill?

Can I pay my bill from a business account?

This article describes how to make a manual bank transfer of funds to pay down your balance outside of your auto pay schedule.

How do I make a manual payment towards my balance?

Manual Payments

Can I change my billing cycle or payment date?

Where can I find my billing cycle dates?

How do I download my statement?

Can I download a CSV file of my transactions?

Billing Cycle

Find answers and get help from Intercom Support and Community Experts

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