If you see a transaction name that you don’t recognise, don’t worry, it might not be as unfamiliar as it seems.
Step 1: Search the name
Start by doing a quick Google search. Many retailers use different names on billing statements, especially if they operate under a parent company or through a third-party payment processor.
Step 2: Still unsure?
If you're still unsure after searching, just send us a message through the app and we'll help.
Common retailer name differences
Here are a few examples of how some well-known merchants might appear in your transaction list:
Retailer | Name on transaction |
British Airways | B A Internet Sales |
FREE NOW | Hold.free |
Wayfair | Wells Fargo |
Zipcar | 'Date' V121 |
Esso | MFG Whitefields |