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I don’t recognise the name of a transaction

Updated over a week ago

If you see a transaction name that you don’t recognise, don’t worry, it might not be as unfamiliar as it seems.


Step 1: Search the name

Start by doing a quick Google search. Many retailers use different names on billing statements, especially if they operate under a parent company or through a third-party payment processor.


Step 2: Still unsure?

If you're still unsure after searching, just send us a message through the app and we'll help.


Common retailer name differences

Here are a few examples of how some well-known merchants might appear in your transaction list:

Retailer

Name on transaction

British Airways

B A Internet Sales

FREE NOW

Hold.free

Wayfair

Wells Fargo

Zipcar

'Date' V121

Esso

MFG Whitefields

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