Yonder

I don't recognise a Transport for London (TfL) charge

How does cashback work?

I tried to make my first contactless payment and my card declined

What happens when I receive a refund?

Is there a fee for withdrawing cash?

What's an active card check?

I’ve been charged more than the daily cap with TfL

I don’t recognise the name of a transaction

What type of transactions can't I use with my Yonder card?

Is there a limit on how many contactless transactions I can make?

What are the limits for card transactions?

Transactions

Can I do a balance or money transfer to or from my Yonder card?

Are there any cash withdrawal limits?

How do security holds and deposits work?

How does ‘Split the Bill’ work?

General

What are your exchange rates and am I charged for spending abroad?

Are there any fees for withdrawing cash abroad?

Travelling Abroad

How can I dispute a transaction?

Can I dispute a pending transaction?

How purchase protection works

Purchase Protection

Find answers and get help from Intercom Support and Community Experts

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