When you receive a refund, the time it takes to appear in your account depends on the merchant’s refund policy. Typically, refunds can take up to 10 working days to reach us.
Once we receive the refund, it will be applied in one of two ways:
If you have an outstanding balance, the refund will go towards paying it down.
If you don’t have any balance, the refund will put your account into credit.
💡 You don't earn points on refunded transactions