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What happens when I receive a refund?
What happens when I receive a refund?
Harry Jell avatar
Written by Harry Jell
Updated over a week ago

Depending on the merchant's refund policy, refunds could take up to 10 working days to reach us.

When you've received the refund, it'll either go towards paying down any outstanding balance you may have or if you have no balance, your account will go into credit.

Just to note, no points will be earned on refunds.

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