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Who are Qover and International SOS, and how do they work with Yonder?

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Your travel insurance benefit is provided through a partnership between Yonder, Qover, and International SOS.

Each company has a different role.

Yonder

Yonder provides the travel insurance benefit as part of your Full membership.

Our support team can help by:

  • Explaining how the cover works

  • Pointing you to the right place if you need help

However, we can’t provide insurance advice about individual circumstances or confirm whether something will be covered. Only the claims team can make that decision.


Qover

Qover administers the insurance policy and claims on behalf of the insurer, certain Underwriters at Lloyd's, London.

You’ll be in contact with Qover if you need to:

  • Submit a claim

  • Provide documents for a claim

  • Receive updates about a claim

  • Receive advice for your specific circumstances


International SOS

International SOS provide 24/7 emergency medical and travel assistance while you’re abroad.

If you have a serious illness or accident while travelling, please contact International SOS as soon as possible.

They can help you with:

  • Medical advice over the phone

  • Finding local hospitals or doctors

  • Arranging medical treatment or hospital admission

  • Emergency evacuation or repatriation if required

  • Guaranteeing hospital payments in some cases

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